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Reading: Snapchat Faces Backlash Over Memories Storage Limit: Free Users Capped at 5GB
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Tech

Snapchat Faces Backlash Over Memories Storage Limit: Free Users Capped at 5GB

The Pixel Pakistan Publisher
Last updated: September 30, 2025 7:21 pm
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The Pixel Pakistan Publisher
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Snap Inc., the parent company of Snapchat, has announced a major change to one of its most loved features: Memories. Since its launch in 2016, Snapchat Memories allowed users to save photos and videos indefinitely, essentially giving them a free cloud for their personal archives. But now, that unlimited storage is gone.

Under the new policy, Snapchat users will only get 5GB of free Memories storage. Snap says this should be enough for the “vast majority” of users, but the update has sparked outrage online. Many argue that putting a paywall on Memories undermines Snapchat’s role as a platform for capturing personal milestones and moments.


Why Users Are Upset

For almost nine years, Snapchat users have treated Memories like a digital vault — a place for birthdays, graduations, vacations, and daily snaps that marked personal growth. The new 5GB limit feels like a betrayal to many loyal users who built their archives trusting that Memories was unlimited.

Critics worry that this move could normalize paywalls on personal digital storage, giving other social apps like Instagram and TikTok the confidence to do the same.


Snapchat Subscription Plans for Storage

To continue saving beyond the 5GB free limit, Snapchat has introduced new subscription tiers:

  • Basic Memories Plan – $1.99/month for 100GB of storage
  • Snapchat+ Subscription – $3.99/month for 250GB of storage
  • Platinum Tier – $15.99/month for 5TB of storage

While Snap frames these as affordable cloud storage options, many users see them as a clear monetization push. Some argue that storing personal photos, videos, and memories — the very essence of Snapchat — should not be gated behind a subscription.


Temporary Relief, But Not Enough

To soften the blow, Snap is offering a one-year grace period for anyone who has already exceeded the new 5GB limit. After that, however, users must either delete old memories or pay for a subscription.

Instead of reassurance, this move has created more backlash. Users fear they’ll eventually be forced into paid plans to keep their archives intact. For younger Snapchat users, who make up the app’s largest demographic, these extra costs may not be easy to justify.


A Pattern of Monetization

This update follows Snap’s broader strategy of expanding paid services. Earlier in the year, the company introduced Lens+, a $9/month subscription offering advanced AR features. Now, with storage limits introduced, Snap is doubling down on monetizing features that were once free.

Many in the community believe this approach risks alienating users — especially at a time when Instagram, TikTok, and BeReal are competing aggressively for younger audiences.


Global Reactions and Local Outrage

The backlash isn’t limited to one region. In Pakistan, where Snapchat recently suffered a major crash, users are already frustrated. The new Snapchat Memories update has only added to the negativity, with many saying they may move to other apps rather than pay for storage.

Social media is full of angry posts and hashtags criticizing Snap for “selling back people’s memories.”


What This Means for Snapchat’s Future

Snapchat’s decision to restrict free storage to 5GB may provide new revenue, but at what cost? The platform risks losing user trust — something that is harder to win back than any subscription fee.

For now, Snapchat insists the vast majority of users won’t be affected. But with the internet’s strong reaction, it’s clear this update has struck a nerve. Whether users adapt, pay, or abandon the app could determine Snapchat’s standing in the highly competitive social media space.


The Snapchat Memories update marks a turning point for the platform. What was once an unlimited, free archive is now a tiered subscription service. For some, this may be a reasonable trade-off for extra storage. For others, it feels like Snapchat is putting a price tag on their past.

As Snap continues to push premium services like Snapchat+ and Lens+, the big question is whether users will see value — or see it as another step in the app’s decline.

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